Website Migration

A: If your present hosting provider can no longer match the necessities of your website, or if you go through constant downtime, or if you are made to wait for hours for the customer support staff to reply to you, it might be smart to switch your provider, i.e. to migrate all the files for your sites along with your databases from your current provider to your new provider. At Shared Web Hosting by BlackLab Hosting, we know that this can often be difficult and time–consuming. Because of this, we will accomplish all that for you for free!Our highly knowledgeable technical staff will transfer your web site content from your present hosting provider to us. Our techs have lots of experience migrating websites and can handle everything – from a common WordPress–powered weblog or Joomla^™ CMS–based site, to an extremely elaborate, custom–built application.

A: While we cannot give you an exact time frame, because there are many variables, including the physical size of the files and databases, the location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will do our very best to migrate your website within 48h, and in certain cases – within 24h (when the website content is not large).

A: Yep. We’ll need to have the name of the site that you want us to move. We will also require a means to log in to your present web hosting account so that we can get the content associated with your website.

A: Our Privacy Policy is an inseparable part of the agreement that we will have with you as a client. We are focused on safeguarding the security of the personal details obtained from the customers. To do so, we employ technical safety measures so as to prevent the loss, the misappropriation, the modification or the unauthorized leak of the personal information under our control. The safety measures include, but are not limited to: physical, electronic and managerial operations to safeguard and secure the data that we receive online. When we request clients to present financial info (such as a debit card number), this info is shielded using the SSL (Secure Sockets Layer) encryption technique.

A: Your website will continue to work exactly like it did before with your old web hosting provider. After we have finished the transfer, your web site will be configured to work on our platform and we’ll ask you to preview it. If it is working properly, all you will need to do is update the NS records associated with your domain. Your site will be migrated over to us with no downtime whatsoever.

A: While we move your content, your hosting provider will not be aware of the transfer at all. We will not contact them in any way.

A: Yeah. We support all traditional Linux–driven web hosting platforms. We do not support Windows–driven hosting platforms, as we do not provide Windows hosting solutions ourselves.Additionally, we do not support proprietary site creation and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.