Q: What exactly does website migration imply and what does it entail?
A: If your present hosting provider can no longer match the necessities of your website, or if you go through constant downtime, or if you are made to wait for hours for the customer support staff to reply to you, it might be smart to switch your provider, i.e. to migrate all the files for your sites along with your databases from your current provider to your new provider. At Shared Web Hosting by BlackLab Hosting, we know that this can often be difficult and time–consuming. Because of this, we will accomplish all that for you for free!Our highly knowledgeable technical staff will transfer your web site content from your present hosting provider to us. Our techs have lots of experience migrating websites and can handle everything – from a common WordPress–powered weblog or Joomla™ CMS–based site, to an extremely elaborate, custom–built application.
Q: Just how long will it take for my site to be transferred over to your platform?
A: While we cannot give you an exact time frame, because there are many variables, including the physical size of the files and databases, the location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will do our very best to migrate your website within 48h, and in certain cases – within 24h (when the website content is not large).
Q: Do you require something from me before you begin moving my site?
A: Yep. We’ll need to have the name of the site that you want us to move. We will also require a means to log in to your present web hosting account so that we can get the content associated with your website.
Q: My present hosting account has sensitive info inside. How can I trust you?
Q: Will there be any outage for my web site?
A: Your website will continue to work exactly like it did before with your old web hosting provider. After we have finished the transfer, your web site will be configured to work on our platform and we’ll ask you to preview it. If it is working properly, all you will need to do is update the NS records associated with your domain. Your site will be migrated over to us with no downtime whatsoever.
Q: Will my present web hosting provider need to provide any information/assistance?
A: While we move your content, your hosting provider will not be aware of the transfer at all. We will not contact them in any way.
Q: Which web hosting providers can you migrate content from?
A: Yeah. We support all traditional Linux–driven web hosting platforms. We do not support Windows–driven hosting platforms, as we do not provide Windows hosting solutions ourselves.Additionally, we do not support proprietary site creation and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.