Support Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Solution Warranty

  • Our client help and support staff is available nonstop to handle each of your service demands. Every single ticket you send to us shall be resolved within up to 60 minutes. If your problem calls for assistance from one of our administrators, we will forward the ticket to the technician on shift and will notify you that the problem is under control.

  • Top quality support service

  • Qualified Customer Assistance Service

  • We deliver 24/7/365 tech support via a ultra–fast ticketing solution built into your Control Panel. You’ll be able to email us all the time about any of the applications that come pre–installed on the virtual server, such as the desired Linux OS version, the server admin panel and our custom created Website Control Panel.

  • Intuitive help center

  • An Intuitive Help Section

  • Each part of the Website Control Panel that is available free with your VPS offers you an incorporated collection of articles. You can find a variety of descriptive how to articles and an array of step–by–step video tutorials that present all the regular site maintenance duties. You can obtain them by simply clicking the Help or Video buttons in the right side of each Control Panel section.