1 hour ticket response
We are specialized in delivering a swift and accurate response to every technical support ticket posted by a user. Our capable client service staff members will review your inquiry and will offer you the most effective option. We offer a 1–hour response time guarantee for all client support tickets. As a matter of fact, the average tech support ticket response time has proved to be 20 minutes.
A First–Class Client Support Service
Our help desk support staff members have considerable experience in the Linux shared web hosting sector and are experienced enough to come up with a rapid answer to your problem. If, however, the matter at hand is not within the competency of a technical support engineer, the helpdesk ticket will be sent to a developer or admin for further investigation.
An Easy–to–Browse Help Center
To help you find a quick tip on how you can use a given feature, we have incorporated a really user–friendly Help Center section in the Website Control Panel. You can browse through a large collection of web hosting account administration articles and website management articles, have a look at the F.A.Q. repository or check out our how–to video tutorials.