Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • You’ll find almost all the answers to your questions in the user–friendly Help section built into our Website Control Panel. It offers an enormous database with regularly asked questions and comprehensive help articles compiled by our qualified customer support staff.

  • Top quality support service

  • Tutorial Videos

  • If you would rather watch how an action is fulfilled or how a problem is dealt with, instead of just reading about it, then check out our collection of instructional video tutorials. They address a variety of topics and will help you swiftly learn how to work with our Website Control Panel.

  • Intuitive help center

  • A 1–Hour Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7 help desk support service with a sixty–minute support ticket response time guarantee. A team of experienced techs will be available to you to respond to all the queries that you may have. During off–peak periods, a response will be offered within just twenty minutes.